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This privacy policy applies to www.procedurewizard.com owned and operated by Technology Transfer Services www.techtransfer.com. This privacy policy describes how Technology Transfer Services collects and uses the personally identifiable information you provide on our web sites, specifically www.procedurewizard.com. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.

Technology Transfer Services ("TTS"), has been awarded TrustGuard's Privacy Seal signifying that this privacy policy and practices have been reviewed by TrustGuard for compliance with TrustGuard's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The TrustGuard program does not cover information that may be collected through downloadable software. The TrustGuard program covers only information that is collected through these websites and our service www.procedurewizard.com. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Technology Transfer Services.

TTS has agreed to notify users of:

1. What personally identifiable information TTS collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How TTS uses the information.
5. With whom TTS may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What measures TTS takes to protect the information under its control.
8. How users can correct any inaccuracies in the information.

TrustGuard's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at support@procedurewizard.com. If you are not satisfied with our response you can contact TrustGuard.

You must register to access some functionality provided by this site. During registration you are required to give contact information including your name, company, and email address. We use this information to allow you to access appropriate content you have licensed and to allow you to track your personal progress and completion data. TTS is the sole owner of the information collected on this site. TTS only collects personally identifiable information from you if and when you explicitly allow us to do so. We use this information only to respond to your request(s), maintain your records related to learning events, and to allow you to use the authorized site functionality.

In order to successfully purchase content within www.procedurewizard.com, you are required to provide credit card information to a third-party payment processor. Payment information is not saved or retained by TTS.

From time-to-time, we may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as your name and company), and demographic information (such as address information).

We use this information to monitor site traffic, personalize the site in the case of anonymous information collected in surveys, or publish industry survey results. Participants may also be asked to sign up for an email newsletter, which is optional.

We will not share the personally identifiable information you provide through a survey with any third parties unless we give you prior notice and choice.

Information you provide will only be used for the purpose stated and will never be shared with third parties for marketing purposes. However, you may access and copy this personally identifiable information at any time to forward to third parties if you so choose.

If you request information about a specific service or offering of TTS, then you will be contacted to discuss that service or related services provided by TTS. Please see the "Choice and Opt-out" section. Survey information will be used for the stated purpose in the survey description. The results of surveys to collect industry statistics will be published on the site, but no personally identifiable information will be made public. Surveys related to site improvement will only be used by TTS internally to enhance the user experience on our site.

We will occasionally send you information on service offerings or updates on TTS services. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."

If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.

While we collect aggregated demographic information, we do not share such information about our user base with third parties. We do not link aggregate user data with personally identifiable information.

We do not link aggregate user data with personally identifiable information and we DO NOT share Personally Identifiable Information with third parties for marketing purposes. We do not sell your personal information to third parties.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, your safety or the safety of others and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

We may provide your personally identifiable information to companies that provide services to help us with our business activities such as our hosting services provider. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you participate in a survey but do not wish to receive any additional marketing material from us, you can indicate your preference on our registration form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at support@procedurewizard.com.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

TTS uses Cookies, Beacons, Tags, Scripts and Google Analytics, via Java Script, to track user behavior and web site visitor statistics.

This technology is used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

A "cookie" is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.

A persistent cookie remains on your hard drive containing a session ID which is valid for one hour.

If you reject cookies, you may still use our sites, but your ability to use some areas of our sites will be limited.

In the event that you initiate a help request through our help desk, a third party session cookie will be created for purposes of maintaining your session. This third party cookie is covered by our privacy policy.

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Choice and Opt-out."

We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content information and preferences. Third parties do not have access to these LSOs.

To manage Flash LSOs please click here:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

We do not partner with a third party to either display advertising on our Web site or to manage our advertising on other sites.

This Web site may contain links to other sites that are not owned or controlled by TTS. Please be aware that TTS is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policy of each and every Web site that collects personally identifiable information. This privacy policy applies only to information collected by these Web sites www.procedurewizard.com.

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@procedurewizard.com.

Our Web site may include Social Media Features, such as the Facebook button [and Widgets, such as the Twitter button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

If your personally identifiable information changes, or if you no longer desire to be contacted by us, you may correct, update, or delete it by making the change through emailing our Customer Support at support@procedurewizard.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

The security of your personally identifiable information and our clients' information is important to us. When you enter sensitive information (such as a credit card number to our third party payment processor, login credentials) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at support@procedurewizard.com.

In the event TTS goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personally identifiable information.

Technology Transfer Services collects information under the direction of its Clients, and has no direct relationship with the individuals whose personally identifiable information it processes. Technology Transfer Services works with its Clients to help them provide notice to their customers concerning, the purpose for which personally identifiable information is collected.

We collect information for our Clients; if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.

Technology Transfer Services may transfer personally identifiable information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Technology Transfer Services has no direct relationship with the individuals whose personally identifiable information it processes. An individual who seeks access, who seeks to correct, amend, delete inaccurate data or withdraw consent to further contact should direct his/her query to the Technology Transfer Services' Client (the data controller). If the Client requests Technology Transfer Services to remove the data, we will respond to their request within 30 days.

Technology Transfer Services will retain personally identifiable information we process on behalf of our Clients for as long as needed to provide services to our Client. Technology Transfer Services will retain and use this personally identifiable information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If we decide to change our privacy policy, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

If you have any questions or suggestions regarding our privacy policy, please contact us by email at support@procedurewizard.com